Welcome to the online
Datel Customer Service
Knowledge Base!
This knowledge base has been compiled by the Datel (US) support team and contains the questions most frequently asked by our customers.
To get started, simply choose a console the left side of the site. When you click on a sub menu item you will then be taken to the most frequently asked questions for that topic. From this point, simply click the question to view the answer; it's that simple!
If you find you still have questions after reading through, or your question was not covered by the database, please contact us using the "Still Need Help" option on the navigation menu.
IMPORTANT NOTICE:
If you're not located in the United States or Canada, please visit the appropriate support section of www.codejunkies.com for assistance in your region, or contact the UK Tech Support team at support@codejunkies.com.
If using the "Still Need Help?" option & are using a 3rd party email provider, please add support@dateldesign.com to the "Approved Sender's" list. If you do not, some email providers, like Yahoo, will mark responses as SPAM and you will not receive them.
- Datel Technical Support Team