Below are the questions that the Datel support team members are most frequently asked; simply click on a question to view the answer. If you find you still have questions after reading through, or your question was not covered by the database, contact us using the "Still Need Help" option on the navigation menu.

- Datel Technical Support Team

A: Simply check your local electronics stores for Micro SD cards. Most cards of this type should be able to be used with your Games N’ Music.

NOTE: High Capacity Micro SD (Micro SD HC) cards are not compatible with the Games 'N' Music.

A: Try formatting the card on your PC.

When the card is shown in My Computer as a removable drive, right-click on the drive and choose "Format". You should format the card using one of the FAT file formats.

After formatting, try dragging some data to the drive and accessing it on your DS. If the card is unable to be formatted on the PC, this may indicate a problem with the card itself. In this case, please contact your card’s manufacturer for more information.

A: The Micro SD card is easily overlooked and comes pre-inserted into the Games 'N' Music hardware. The MicroSD card can be found in the Micro SD slot at the top of the Games N Music Cartridge. Press down lightly on the Micro SD Card to release it from the cartridge.