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XSATA Help:

Xport 360Below are the questions that the Datel support team members are most frequently asked; simply click on a question to view the answer. If you find you still have questions after reading through, or your question was not covered by the database, contact us using the "Still Need Help" option on the navigation menu.

- Datel Technical Support Team

NOTE: Please be sure to download and install the latest version of the Xport 360 software from the support section of codejunkies.com; it is fully compatible with the XSATA device and latest Xbox 360 Hard Drives.

For assistance with the Xport 360 software, please see the Xport 360 section of this website.

Q: Is XSATA Windows Vista or Windows 7?

A: Yes, the XSATA hardware is compatible with Windows XP, Vista and Windows 7 when used with the latest Xport 360 PC software.

The Xplorer 360 software that may have been supplied with your XSATA product is no longer supported by Datel. Please be sure to download and install the latest version of the Xport 360 software from the support section of codejunkies.com.

For assistance with the Xport 360 software, please see the Xport 360 section of this website.

Q: Is Xplorer 360 compatible with..... ?

A: The Xplorer 360 software that may have been supplied with your XSATA product is no longer supported by Datel. Please be sure to download and install the latest version of the Xport 360 software from the support section of codejunkies.com; it is fully compatible with the XSATA device.

For assistance with the Xport 360 software, please see the Xport 360 section of this website.

Q: What drivers do I need to get my hard drive recognized?

A: No drivers are required when using XSATA with the Xport 360 PC software.

The Xplorer 360 software that may have been supplied with your XSATA product is no longer supported by Datel. Please be sure to download and install the latest version of the Xport 360 software from the support section of codejunkies.com; it is fully compatible with the XSATA device.

For assistance with the Xport 360 software, please see the Xport 360 section of this website.

Q: How do I add my music and video files to my Xbox 360 HDD?

A: Standard video file formats, such as.wmv, .mov, .m4v, .mpg, .avi, etc. are incompatible with the Xbox 360's internal file system. Standard Audio file formats, such as .mp3, .mp4, .wav, etc. are also incompatible with the Xbox 360's internal file system.

These files cannot be copied to the Xbox 360's hard drive using the Xport and used properly. The Xbox 360 uses a proprietary file format and will only play back audio / video files that have been encoded specifically for the Xbox 360.

Please refer to the Xbox 360 owners manual for instructions regarding copying / playing audio or video files on the Xbox 360 console.