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Welcome to the Codejunkies customer service online knowledge base!

Below are the questions that the Datel support team members are most frequently asked; simply click on a question to view the answer. If you find you still have questions after reading through, or your question was not covered by the database, contact us using the "Still Need Help" option on the navigation menu.

- Datel Technical Support Team

The Action Replay Duo is a cheat device that is compatible with both the GBA/SP and the Nintendo DS. 

The Action Replay Duo is compatible with all of the GBA/ SP codes found at www.codejunkies.com. These codes can be used when playing GBA/SP games on your GBA/SP or on your Nintendo DS. You can also download new GBA/SP codes from our website using the included PC application.

The Action Replay Duo also serves as a Max Drive for the Nintendo DS allowing you to manage your Nintendo DS saves and download new game saves from www.codejunkies.com.

Unfortunately, since the Action Replay Duo has been discontinued, it may not be compatible with newer WiFi enabled games such as Pokemon Diamond & Pearl.

You may need to reset your Action replay Duo to factory default settings.

Resetting your ActionReplay Duo:

1. Switch on the DS and choose to start GBA game, or
   If you are using a GBA/SP simply turn on the unit.
   
   
2. Press both shoulder buttons, A, B, and Start simultaneously as the Action Replay loads. 
   
   NOTE: You should see a message confirming that Global Reset has been activated. You will have 3 seconds at this point to switch off the console if you do not wish to perform the reset. Resetting will erase all user settings, Action Replay codes, and DS saves stored on the Action Replay. Once your AR has been successfully reset, you should be able to use it again normally.

Resetting your ActionReplay Duo:

1. Switch on the DS and choose to start GBA game, or
   If you are using a GBA/SP simply turn on the unit.
   
   
2. Press both shoulder buttons, A, B, and Start simultaneously as the Action Replay loads. 
   
   NOTE: You should see a message confirming that Global Reset has been activated. You will have 3 seconds at this point to switch off the console if you do not wish to perform the reset. Resetting will erase all user settings, Action Replay codes, and DS saves stored on the Action Replay. Once your AR has been successfully reset, you should be able to use it again normally.

To restore your GBA codelist:

1. Connect your AR Duo to the PC and start the PC software.
2. Choose Action Replay GBX (GBA) and you will then see the GBA codes saved to your PC.
3. Next, select the games you wish to transfer to the Duo.
   NOTE: You may select multiple titles by holding down the Ctrl Key while left-clicking each title.
4. Click on the green arrow to send the selected game codes over to the Duo.
5. You should now be able to use the Action Replay again normally.

If you have a PC that has USB ports on the front of the system, and that's where you're connecting the AR Duo, try to connect it to the rear USB ports on your PC.

Also, when the AR Duo is connected to your PC, try this

1. Windows 2000:
   Click START-->SETTINGS-->CONTROL PANNEL
   
   Windows XP:
   Click START-->CONTROL PANEL
   
   
2. Double click "System"
   
3. Click the "Hardware" tab.
4. Click "Device Manager...”
5. Look for USBIO controlled devices and click the +
   If you see MaxDrive the AR Duo is installed properly.
   
   NOTE: If there are any ! symbols in the device manager for USBIO controlled devices the driver isn't installed properly.

Installing AR Duo Drivers

1. In the device manager, right Click the unknown USB device, or the USB device with an ! symbol next to it. Choose "PROPERTIES".
2. Click the "Driver" tab.
3. Click "Update Driver..."
4. Click "Next->"
5. Choose "Search for a suitable driver for my device (recommended)." and click "Next>"
6. Uncheck all boxes EXCEPT for "Specify a location" and click "Next>".
7. Click "Browse" and find the AR Duo driver dsreader.inf.
8. Click dsreader.inf or choose "Open".
   The default location is:
   C:\Program Files\Datel\Nintendo DS - GBA Max Drive\Drivers
9. Click "OK"
10. Once the driver is installed, click "FINISH" and you should be ready to go.... if the driver won't install, try plugging the AR Duo into a different USB port.

To transfer saves for your DS games to the cartridge, please follow the steps below.

1. Start your AR Duo in USB mode by holding the L button as the Action Replay loads. You should see a message at the top of the screen that says “The host PC is in control.”
   
   
2. Connect your console to the PC by inserting the small end of the mini-USB cable into the AR Duo, and the large end into an available USB port on your PC.
   
   
3. Open your DS Maxdrive software on the PC. Verify that the console is properly connected by accessing the Action Replay GBX feature. A list of codes available in the AR Duo should be displayed in the right-hand window.
   
   
4. Use the Home button to return to the main menu, and choose Maxdrive DS.
   
   
5. Choose “Restore my game cart save”, and when asked from where you would like to restore it, choose “My PC Database”.
   
   
6. In the left hand window, highlight the save you wish to transfer. You should see its description in the right window.
   
   
7. Choose Next, and the save should be transferred to your game cart. This save will overwrite any information on the game cart, so if you wish to preserve your current game data, you may wish to use the Backup feature first.
   
   
8. Turn off the console and insert the DS game into the appropriate slot on the DS console. Start your game normally, and load the save data you have transferred